APPLICATION PROCESS FOR CERTIFICATION
STEP: 1 Application
Applicant will be asked to provide the following information for the purpose of application review and generating a quotation for certification services:
- the desired scope of the certification;
- relevant details of the applicant organization as required by the specific certification scheme, including its name and the address(es) of its site(s), its processes and operations, human and technical resources, functions, relationships and any relevant legal obligations;
- identification of outsourced processes used by the organization that will affect conformity to requirements;
- the standards or other requirements for which the applicant organization is seeking certification;
- whether consultancy relating to the management system to be certified has been provided and, if so, by whom.
STEP: 2 Application Review
On receipt of above information, a review shall be conducted based on the application and supplementary information for certification submitted by client. Following the review of the application, EUROBRITAIN shall either accept or decline an application for certification.
As a result of successful review of the application and where client application is accepted, an audit program for the full certification cycle shall be developed and certification quotation is submitted to client.
Refusing: - EUROBRITAIN may refuse the application of Client in the following cases:
- Due to Unavailability of Competent Auditor
- If related scope not comes under the accreditation scope of certification
- Some ambiguity in legal or clients will to get & maintain certification.
- Responsibility of Refusing of Application is Technical Manager/Technical Director
STEP: 2.1 Quotations
Based upon the information provided, the technical manager or subject expert reviews the scopes available with EUROBRITAIN and prepares the quotation, which will be sent along with the application for registration.
STEP:3 Certification Audit Contract
Once the Application for registration received & reviewed, which confirms the exact way client company name and site address will appear along with the description of scope (products or services) for which registration is sought. The certification audit contract will be made and sent to the client.
Step: 4.1 AUDIT PLANNING
Once the certification audit contract received, the technical manager plans the audit on the basis on audit time allocation and audit assignment, which is defined as below and raise the audit plan in duplicate, which should narrate the requirements of the relevant management system standard; size and complexity, name, address and scope of the client, date of audit and the constitution of the audit team and send it to the auditors before fifteen working days. After getting the consent from auditor, audit assignment register will be filled and the statement of confidentiality and no conflict of interest will be obtained. The Audit plan shall be sent to the client there after. The operational manager will confirm the date then about the auditor & technical expert detail with the client.
STEP: 4.2 AUDIT INTIMATION
Audit plan shall reach the client before ten working days of audit. The operational executive shall confirm the dates of audit and the constitution of the auditors and mark the same on the office copy of audit plan
STEP: 4.3 Stage-1 Audits
The stage one audit is performed by lead auditor at client’s premises, to audit the client’s management system documentation. To evaluate the client’s location and site-specific conditions and to undertake discussions with the client’s personnel to determine the preparedness for the stage 2 audit. To evaluate if the internal audits and management review are being planned and performed, and that the level of implementation of the quality management system substantiates that the client is ready for the stage 2 audit.
STEP:4.4 Stage-1 Audit Report
After the stage one audit the auditor shall submit his finding & advice by written report.
STEP: 4.5 Stage-2 Audits
Stage two audits is an assessment audit, which is carried out after phase one audit’s inadequacies have been removed and the organization is all set to demonstrate the compliance to the selected international standard. Auditors will plan and conduct the assessment audit.
Step:5 Granting Certificate
The technical committee is appointed from the auditors and experts working with EUROBRITAIN to consider specific recommendations made in relation to granting, refusing, maintaining of certification, expanding or reducing the scope of certification, renewing, suspending or restoring following suspension, or withdrawing of certification. Members of the technical committee will be independent from the auditing activity. The technical committee will be made up of three members, whose technical expertise will cover the certification scope being considered. The technical committee will be appointed by the manager technical. The technical committee is impartial & free from commercial or financial pressure.
STEP: 6 Surveillance audits
Surveillance audits are carried out bi-annually/annually to ensure that the certified management system is in compliance and demonstrates continual improvement in terms of Systems, products and resource management.